9 Essential Factors to Consider: Choosing a Managed Service Provider (MSP)

Choosing the right Managed Service Provider (MSP) is crucial for business success. This guide highlights nine essential factors, from comprehensive IT support to reputation, ensuring an informed and beneficial partnership.

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Head Office

504 / 365 Little Collins Street

Melbourne, Vic 3000

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Hours

M-F: 8am – 6pm
S-S: Closed

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Call Us

1300 787 112

(03) 9695 5442

Lab Managed Services

5.0

Based on 12 reviews

Lab Managed Services

5.0

review us on See all reviews

Xavier M.

Lab Managed Services are my goto tech support team.They have helped heaps of my clients in setting up their emails, computers, servers and any computer related support issues..All types of businesses I have referred include medical, trade, legal etc.I highly recommend their services.

Mel K.

Surpassed my technical expectations. Utilised Lou's support in the past for my organisation and will in the future.

Sally G.

Great communication, knowledge and effective resolution of issues - outstanding

Patrick D.

I cannot thank Lab Managed Services enough. Our office computer was acting up. We were told by other companies that we would have to leave it in with them for a week. I contacted Luigi and he said he can do everything remotely and offered to work after hours and by 6:30pm that evening we were back up and running and the best part is our business could continue doing what we do best. Thanks a million!

Andy C.

We could not be happier with the service provided by Luigi! From setting us up with our new computer system to creating our website to his helpful and super fast responses to all our queries we are so happy to have found such excellent tech support!

Ursula J.

Louigi was referred to me by a business associate and I am so grateful. Not only is he amazing at what he does (nothing I.T. that he can't solve) but he really cares and gives extraordinary value for money. Before being connected with Louigi I spent 2 hours on an I.T. issue with another professional culminating in an unsuccessful outcome and I still got charged... Louigi solved it in 10 minutes. I have used his services several times since then and always come away smiling.Ursula (Small business owner)Love Your Pet

Dalal O.

Could not have asked or wished for better service or outcome. Our website runs like a dream and has all the feautures and more that we requested. Response time for queries was always speedy

Luke butcher N.

Changed earlier this year to these guys and could not be happier. Price is great, very helpful and always a phone call away. After 8 years with other companies I can not believe how much easier they have made my life.

George M.

Great support! Couldn't be happier with the job done with our move to the cloud and to Office 365. We also now use Teams as our phone system! Glad we found Luigi and his team when we did!

Carmela P.

Luigi set up our new computer system for our small business. So happy with the service and only a phone call away he helped to get us up and running.. Highly recommended.

david M.

the LMS team, set up our teams / one drive and sharepoint between our staff and the result has been hours of saved time. Thanks for putting this together with a minimum of fuss.