Managed IT Services

Pricing, inclusions and options

We are committed to honest dealings, fostering enduring partnerships, and maintaining transparency in all our interactions.

Below, you’ll find our base pricing and a selection of plans available for direct purchase. Please feel free to choose the option that best suits your needs.

Managed IT Services

Our pricing structure is straightforward: it’s calculated on a per-user, per-month basis. We offer flexibility with our Managed IT Services packages, meaning there are no contractual commitments or minimum term requirements. Additionally, if you’re looking to reduce costs, we provide discounts for multiple users when you opt for a contract of 12, 24, or 36 months.

Silver

$185

  • Managed Anti-Virus and Anti-Malware
  • Logging of support calls via Phone and Email
  • Website Filtering
  • Procurement of hardware and software as required
  • Ad-hoc or on-site support at $165 per hour
  • 1 hour of remote IT Support per month
  • PC or Mac support
  • Microsoft 365 Business Premium License per user
  • Unlimited backup for Emails, OneDrive and SharePoint
  • Microsoft Office 365 Desktop apps for up to 5 devices
  • No setup fee
Gold

$220

  •   Managed Anti-Virus and Anti-Malware
  • Logging of support calls via Phone and Email
  • Website Filtering
  • Procurement of hardware and software as required
  • Ad-hoc support at $145 per hour
  • 1 hour of IT Support per month including onsite
  • PC or Mac support
  • Microsoft 365 E3 License per user
  • Unlimited backup for Emails, OneDrive and SharePoint
  • Microsoft Office 365 Desktop apps for up to 5 devices
  • No setup fee
Platinum

$275

  • Managed Anti-Virus and Anti-Malware
  • Logging of support calls via Phone and Email
  • Website Filtering
  • Procurement of hardware and software as required
  • Ad-hoc support at $125 per hour
  • 2 hour of IT Support per month including onsite
  • PC or Mac support
  • Microsoft 365 E5 License per user
  • Unlimited backup for Emails, OneDrive and SharePoint
  • Microsoft Office 365 Desktop apps for up to 5 devices
  • No setup fee
Custom Plan

$POE

Custom plans are recommended for 5+ user environments or with environments where network engineers, DevOps, infrastructure or cloud engineers are required.

Contact us for more information.

 

Block hours

The pricing below is for blocks of hours to be used however you see fit.
These block hours do not include network, security or firewall services.

Block hours – 10

$1750

10 hours of support to be used within 1 year.

Block hours – 20

$3,300

50 hours of support to be used within 1 year.

Block hours – 50+

We have options for bulk hours of support.

Contact us for more information.

Reach Us

Call or email us for more information

1300 787 112

sales@labms.com.au

Lab Managed Services
5.0
Based on 12 reviews
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